Date: April 4, 2022
Wipro Recruitment 2022 | System Engineer | BE/ B.Tech – Computers/ Electronics Engineering | Bangalore
Company: Wipro Ltd
Wipro Recruitment 2022:- Wipro Technologies Ltd is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region.
Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst.
Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent.
Position: System engineer
Experience: Freshers/ Experienced
Job Locations: Bangalore
Salary: Best in Industry
Eligibility Criteria for Wipro Recruitment 2022:
- BE/ B.Tech – CSE/ ECE/ IT
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
How to Apply for Wipro Recruitment 2022?
Interested and Eligible candidates can apply this drive in online ASAP.
Apply Link: Click Here