Prolifics Off Campus Drive 2021 | Freshers | Trainee Desktop Support Engineer | BE/ B.Tech/ M.Tech/ MCA/ M.Sc | 2017-2020 Batch | Hyderabad
Prolifics Corporation Limited is a Global Technology Solutions Provider with a presence across North America (the USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have offshore development centres: 3 in Hyderabad & 1 in Pune.
For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019.
Company Website: https://www.prolifics.com/
Job Location: Hyderabad
Salary : Best In Industry
Type:- Freshers (2017-2020 Batch)
Employment Type:– Full Time , Permanent
Role: Trainee Desktop Support Engineer
Eligibility Criteria for Prolifics Off Campus Drive 2021:
- Should be a professional graduate in either stream like B.Tech/B.E/MCA/M.Tech with excellent communication skills
- Should have a minimum of 60% in his/her academics throughout the career (Including Mathematics also) without any backlogs.
- Should have studied in streams/branches like Computer Science, Information Technology, EEE & ECE.
- Students majoring in Mechanical or Civil Engineering can be exempted.
- Students who will pass out in the year 2017/18/19 are eligible
At Prolifics, we are currently hiring Desktop Trainee Engineers for our development centre in India. This position would be based out of location and is a permanent position. If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high profile projects, we want to talk to you today!
- Setup desktop computers and peripherals and test network connections.
- Walk customers through installing applications and computer peripherals
- Test computers to ensure the proper functioning of computer systems.
- Ask targeted questions to diagnose problems.
- Guide users with simple, step-by-step instructions.
- Conduct remote troubleshooting.
- Test alternative pathways until you resolve an issue.
- Train end users on the usage of computer hardware and software.
- Address user tickets regarding hardware, software and networking.
- Direct unresolved issues to the next level of support personnel.
- Adhere to policies as per corporate manuals and directives.
- Customize desktop applications to meet user needs.
- Record technical issues and solutions in logs/Internal Wiki.
- Help create technical documentation and manuals.
Skills and Requirements:
- Proven work experience as a Desktop Support Engineer.
- Hands-on experience with Windows/Mac OS environments.
- Working knowledge of office automation products and computer peripherals, like printers and scanners.
- Knowledge of network security practices and anti-virus programs.
- Ability to perform remote troubleshooting and provide clear instructions.
- Excellent problem-solving and multitasking skills.
- Customer-oriented attitude.
- Graduation in Computer Science or relevant field.
- MCSE/CCNA certifications are a plus
How to Apply for Prolifics Off Campus Drive 2021?
Desirous candidates may apply to the posts of Trainee Desktop Support Engineer through online mode. Shortlisted candidates may get the further intimation regarding selection.
Prolifics Off Campus Drive 2021 Apply Link: Click Here