DXC is the worlds leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billion company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent, and extensive partner network combine to deliver powerful next-generation IT services and solutions.

Company Website : www.dxc.technology

Job Position:  Service Desk / Helpdesk Analyst

Job Location: Bangalore

Qualification: Any Degree

Salary: As Per Company Standards

Job Description for DXC technology Jobs 2020 :

  • Helpdesk / Service Desk Analyst: Offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.
  • Remote Infrastructure, Application, Operating systems & Hardware support team.
  • Operations are run 24/7.
  • Should be willing to work in shifts.

Responsibilities:

  • Remote Infrastructure and Application support with a lot of monitoring activities.
  • Handling Incidents and Service requests.
  • Response to user queries at a timely and courteous manner with exceptionally good communication skills.

Skills Required for DXC technology Jobs 2020 :

  • Basics of Hardware and MS office skills.
  • Experience in Service Desk or helpdesk.
  • IT Infrastructure knowledge (Good to have).
  • ITIL certified (would be an added advantage).

Apply Link: Click To Apply