CSS Corp Recruitment 2021 | Network Engineer | BE/ B.Tech-CSE/ IT/ ECE/ EEE | Chennai
About CSS Corp:
CSS Corp is a new-age IT services and technology support company that harnesses the power of AI, automation, analytics, cloud, and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of over 9,000 technology professionals across 18 global locations is passionate about helping customers differentiate and succeed.
CSS Corp offers a suite of technology-driven, customer-centric services that enables clients reimagine their customers’ experience ranging from technical support to infrastructure management. Our services help clients generate operational efficiencies, build new revenue streams, identify new growth opportunities. We specialize in transforming and managing the entire value chain for companies in Technology, Media and Telecom, Retail and CPG, Automotive, Gaming, BFSI, Healthcare, and Education industry.
Company Website: https://www.csscorp.com/
Company: CSS Corp
Job Location: Chennai
Salary : Best In Industry
Employment Type:– Full Time , Permanent
Role: Network Engineer-L1 TAC
Eligibility Criteria for CSS Corp Recruitment 2021:
- Bachelor degree in a computer science or Electronics/ Electrical technology-related field preferred.
- 1-5 years of experience
- Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues.
- Troubleshoot Product, Codes and Configuration issues
- Ensure consistent customer satisfaction
- Document all communication with customers in the CRM
- Interface with international customers
- Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
Skills and Requirements:
- OSI layers detailed understanding of each layers function and relevant protocols that operates at each level
- TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism
- MAC header structure and use of each fields
- IP header structure and use of each fields
- ARP how ARP works in a Layer 2 and Layer 3 communication
- Mac address table fields and how a switch uses MAC table for switching decisions
- ARP table and how a switch uses ARP table
- Routing Table fields and how a Router uses routing table for routing decisions
- DHCP protocol messages (clear understanding of DORA process)
- DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN)
- thorough understanding of Broadcast domain and Collision Domain
- thorough understanding of Unicast, Multicast and Broadcast traffic
- thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage
- thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication)
- Difference between Routing and Routed protocols
- Good troubleshooting approach (from Level 1 to 7 of OSI)
How to Apply for CSS Corp Recruitment 2021?
Desirous candidates may apply to the posts of Network Engineer-L1 TAC through online mode. Shortlisted candidates may get the further intimation regarding selection.
CSS Corp Recruitment 2021 Apply Link: Click Here